Provider Vetting Standards
FlyerTrade is a marketplace that connects customers with independent service providers. We apply a vetting process intended to reduce risk and improve trust. Vetting does not guarantee performance, and customers should still review profiles, communicate clearly, and use best judgement before booking.
Our vetting checks are designed to confirm identity, verify basic legitimacy, and set expectations for conduct on the platform. The exact checks applied may vary by provider category and location, and may change over time as we improve the marketplace.
Providers must submit identity details (and where applicable, proof of address) to confirm they are a real individual or business.
Providers must supply category, service description, photos where relevant, pricing approach, and contact/availability information.
Where available and appropriate, we may request or perform checks to help identify certain risk factors. Availability depends on jurisdiction and provider type.
Reviews, dispute signals, cancellations, and reports may trigger additional checks, restrictions, or removal from the platform.
- Accurate identity and profile information.
- Professional conduct, clear communication, and respect for customer property and privacy.
- Honest pricing and clear explanation of what is included/excluded.
- Attendance reliability (no-shows and repeated cancellations may lead to restrictions).
- Compliance with applicable laws, licensing rules, and safety standards for their trade.
- Review provider profiles, photos, and any verified review links (if available).
- Message providers before booking to confirm scope, timing, and price.
- Use in-app payments where possible for auditability and support.
- Report concerns promptly so we can investigate and take action if needed.
Providers on FlyerTrade are independent. FlyerTrade does not provide the services itself, does not supervise the work, and does not guarantee outcomes. Vetting is a risk-reduction measure, not a promise of quality or suitability for every job.
The trusted mobile marketplace for local tradespeople. Connecting skilled professionals with projects that matter.